We offer a 7 day money back guarantee. If our services are at fault such as network outage, power outage or remote hands taking longer than 48 hours.

If you are outside the money back guarantee then you can be offered a pro-rote refund. If at any point our terms of service has been broken refunds will be denied.

Time of Payment: Payment for all services shall be made upon purchase unless otherwise agreed. All requests for Credit must be put in writing to the contact details set out in these terms. Any invoices will be emailed to the registered email ONLY (unless otherwise requested)

Credit Control: Failure to make payment in accordance with these terms may incur extra charges and a late payment fee of £25 will be added to each overdue invoice. Notification of all fees will be communicated via email beforehand. Any non-payment issues will be passed on to our Solicitors, The Thomas Higgins Partnership, following the Late Payment of Commercial Debts (Interest) Act 1998, The Rothwell Preservation Trust will claim interest and compensation on any overdue or late paid invoices as well as the outstanding debt.

Method of Payment: Payment for all Services shall be made in pounds sterling (or such other currency as agreed between You and The Rothwell Preservation Trust) by credit or debit card or such other method as may be specified by The Rothwell Preservation Trusts.

If you do not wish to renew your service with us then you must confirm a cancellation on or before the next invoice is generated.

Services that have not been cancelled must be paid for another month cycle.

If the invoice remains unpaid it will be sent to collections where a third party company will contact you in order to recover the debt and administration fees.